Additional Benefits
Plan Information
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Business Travel Accident Insurance
Five9 has partnered with Cigna Medical Benefits Abroad to provide business travel medical insurance benefits to you and your dependents while you’re traveling for business. Benefits include medical care, accidental death and dismemberment, and assistance with returning to the US in the case of an emergency.
Policy ID: 0627A-MBA (Cigna Payor ID# 62308)
Employee Eligibility: Full-time active employees traveling internationally or on permanent assignment, for the business or at the expense of the Policyholder for no more than 180 consecutive days per one trip.
Contact Cigna online at CignaEnvoy.com then Select “I am an international business traveler”
User ID: 06274AMBA
Password: Cigna1
Travel Assistance Program
When you travel internationally for purposes other than work, you can rely on Travel Aid. This program offers referrals to an international network of participating doctors and hospitals for a broad range of medical care services. They can also help you prepare for upcoming travel and react to emergencies while you are away from home, including arrangement of evacuation and transportation. The center is available to all employees by phone 24/7 (800) 527-0218 or (410) 453-6330 or online at ibhtravelaid.com and is staffed with multilingual representatives who can help coordinate your medical care.
The Travel Assistance Program is offered by Guardian through United Healthcare Global.
Fertility Health Reimbursement Arrangement (HRA)
Five9 has partnered with PlanSource to help support family planning for you and your spouse/partner in the form of a fertility program. To utilize this program, you will pay for fertility expenses out of pocket. You will then submit the expenses and itemized receipts to PlanSource, who will verify and reimburse your expenses, up to $5,000 per lifetime per family. Be sure to save and itemize your receipts.
The Fertility Health Reimbursement Arrangement (HRA) is available at no cost to you. However, you must actively enroll in this benefit and be enrolled in one of Five9’s medical plans to participate. Remember, the person receiving fertility treatment also must be enrolled in one of Five9’s medical plans. This means if your spouse of domestic partner is the one receiving the treatment, they must be enrolled in Five9’s medical plan.
For more information on the Fertility HRA program, reach out to the US Benefits Advocate Team from Alliant:
Phone: (925) 658-1569
Email: five9@alliant.com
Advocate hours: Monday through Thursday: 8am – 5pm PST; Fridays: 8am – 4:30pm PST
Fertility Health Reimbursement Arrangement (HRA) Benefit Summary
Pet Insurance
Save money on vet bills!
Protection through coverage offered by MetLife.
Helps cover expensive veterinary bills, pet accidents, illnesses, and medications.
Manage coverage and payment directly with MetLife.
Enroll directly with MetLife by calling or visiting the URL below and mention Five9 as your employer:
Phone: (800) 438-6388
URL: www.metlife.com/getpetquote
Legal and/or Identity Theft Protection
The Legal Plan, administered by LegalShield, provides you, your spouse or domestic partner, your parents and in-laws*, and eligible, unmarried dependent children up to age 26 with direct access to a dedicated provider law firm for a wide range of personal legal matters.
The identity theft protection plan, administered by IDShield, covers you under the Individual Plan and can be extended to your spouse/domestic partner and dependent children under the Family Plan.
Visit shieldbenefits.com/five9 to learn more about these benefits.
Five9 Employee Discount Hub
Five9 has partnered with Working Advantage to provide valuable discounts for Five9 employees.
Visit five9.savings.workingadvantage.com to learn more about these benefits.