Mental Health Well-being Programs

Five9 is proud and committed to supporting the mental health and well-being of our employees. By investing in resources and creating dialogue, we can all embrace a supportive workplace culture that values everyone’s mental health and well-being. For more information, please visit the Mental Health Well-being Programs SharePoint page.

    Visit Spring Health’s website at five9.springhealth.com or download the Spring Health app in the Google Play Store (Android) or App Store (iOS) to get started enter code “five9”.

      Plan Information

      Plan Name: XXXX

      Policy Number: #XXXX

      Effective Date: XX/XX/XXXX

      Network: XXXX

      Spring Health: Personalized Mental Health Support

      Through Spring Health you have access to 6 free sessions with certified coaches, 6 free sessions with licensed therapists, dedicated guidance through Care Navigator, self-guided wellness exercises, medication management, resources to navigate legal or financial matters, childcare, elder care, pet care, travel, household services, and more.

      Visit Spring Health’s website at five9.springhealth.com or download the Spring Health app in the Google Play Store (Android) or App Store (iOS) to get started enter code “five9”.

      Check out the Mental Health Well-being Programs SharePoint page to learn more about Spring Health.

      Cigna Programs

      Policy # 3346257

      Who can access services? All Five9 employees and family members residing in the US and covered under a Five9 Cigna medical plan.

      How to access: Access resources through the myCigna portal including in-network behavioral health and substance use providers.

      Types of services provided: Virtual or in-person mental health care visits with a licensed counselor, therapist, psychologist, or psychiatrist.

      What does it cost: You pay a deductible, coinsurance, or copayment based on your Cigna plan.

      Contact Information: (800) 244-6224

      Additional resources: Cigna.com provides access to multiple virtual counseling services, including Talkspace, Ginger, Meru Health, and Brightline (individuals 17 and under). Obtain appointments in 2 days or less through Cigna partners Alma, Bicycle Health, Brightside, Headway, Meru Health, and Path.

      iPrevail: Digital therapeutics platform to help you take control of the stress of everyday life and challenges associated with life’s difficult transition.

      Happify: Mobile app with science-based games and activities that are designed to help you reduce stress and anxiety and increase mindfulness and well-being.

      Cigna Behavioral Programs: Virtual counseling, coaching and support, lifestyle management programs and more.

      Kaiser Programs

      Policy # 651834

      Who can access services: All Five9 employees and family members residing in the US and covered under Five9’s Kaiser medical plan.

      How to access: Log on to your Kaiser member portal.

      Types of services provided: Virtual or in person mental health care visits with a licensed counselor, therapist, psychologist, or psychiatrist.

      What does it cost: You pay a copayment based on your Kaiser plan.

      Contact Information: (800) 464-5299

      Additional resources: Check your Kaiser portal for access to the Calm app, Ginger, and myStrength you receive as a Kaiser member.

      Check out Kaiser’s mental health webpage.